The Problem: Your E-commerce Works Hard, You Do Too, But Sales Don't Grow
You have the catalog, the website, and the traffic. But your team is overwhelmed answering:
- "Do you have size M in blue?"
- "How long does delivery take to Miami?"
- "My order arrived incomplete, what do I do?"
Meanwhile, 70% of your visitors abandon their cart without buying. And every dissatisfied customer who doesn't get a quick response either writes a negative review or simply never comes back.
The Numbers That Hurt Most in E-commerce
- 70% of carts are abandoned (global average)
- 53% of customers expect a response in < 1 hour
- $4.6 trillion lost annually globally from cart abandonment
- 1 in 3 customers won't repeat a purchase if service was slow
The Solution: Complete Sales Cycle Automation
Network IA Solutions implements an automation ecosystem that covers every customer touchpoint.
1. Conversational Sales Agent on WhatsApp, Web, and Instagram
An AI agent trained on your entire catalog that can:
- Recommend products based on customer needs
- Verify stock availability in real-time
- Process orders directly from the conversation
- Apply discounts and coupons automatically
- Handle exchanges and returns without human intervention
2. Automatic Abandoned Cart Recovery
The money is in abandoned carts. Network IA Solutions activates an automated flow:
- 1h later: WhatsApp message reminding them of cart products
- 24h later: Personalized discount offer of 5-10%
- 72h later: Urgency + scarcity: "Only 2 units left"
- 7 days later: Recommendation of similar alternative products
Average result: Recovery of 15-25% of abandoned carts.
3. Post-Sale and Automatic Loyalty
The cost of retaining a customer is 5× lower than acquiring a new one:
- Order confirmation with real-time tracking
- Satisfaction survey 48h after delivery
- Automated points and loyalty program
- Personalized recommendations based on purchase history
- Exclusive offers for recurring customers
Ready to stop losing sales? Schedule your free technical audit with Network IA Solutions.